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Two-Factor Authentication (2FA)

An Extra Layer of Security

Updated over a month ago

Two-Factor Authentication (2FA) is one of the most effective methods for protecting user accounts from unauthorized access.
It works by verifying your identity using two independent elements – for example, a password and a code sent via SMS or generated in an authenticator app.

This means that even if your password is compromised (e.g. through a phishing attack or data breach), an unauthorized person still won’t be able to access your account without the second factor.

Implementing two-factor authentication (2FA) significantly increases your account security, protects your personal data, and reduces the risk of unauthorized logins. It’s a simple step that effectively prevents data loss or theft of your benefit credits.

Available 2FA Methods in MyBenefit

In our system, you can choose one or more of the following authentication methods:

1. SMS

A verification code is sent directly to your mobile number.
This method is convenient and quick, combining security with ease of use — which is why we recommend it as the primary authentication option.

2. Authenticator App

An application (e.g. Google Authenticator, Microsoft Authenticator) generates temporary, one-time codes.
This is one of the most secure methods since the codes are created locally on your device and are not transmitted over the internet.

3. Email

A verification code is sent to your registered email address.
While this method is available, please be aware that if your mailbox is compromised, an attacker could gain access to your points or codes.
For this reason, we recommend using SMS or an Authenticator app as more secure options.

How to Set Up 2FA During Your First Login

The setup process is simple and starts automatically after logging in:

  1. Login screen – Enter your credentials and log into the system.

  2. 2FA setup screen – The system will display a page where you can configure two-factor authentication.

  3. Select your method(s) – Choose at least one and up to three 2FA methods.
    The fastest and most convenient option is SMS, but for the highest security level, we recommend also adding an Authenticator app.

  4. Confirm setup – After selecting your method(s), you’ll receive a verification code.
    You can also mark your device as trusted, so you won’t have to verify it every time you log in.

How to Change Your 2FA Method

If you want to change your 2FA method, follow these steps:

  1. Go to My Data settings and select Two-Factor Login.

  2. Click Reset Settings – the system will ask for confirmation (note: this will log you out).

  3. After confirming and logging back in, the 2FA setup screen will appear, just like during your first login.

  4. Choose your new authentication method(s) (at least one, up to three).

  5. Confirm the setup using the verification code and, if you wish, add your device as trusted.

Why You Should Enable 2FA

Enabling 2FA is the simplest and most effective way to secure your account against attacks and unauthorized access.
It protects you from the consequences of password theft — even if someone knows your password, the second authentication factor will block their login attempt.

With 2FA, your data, privacy, and resources remain safe — both in your personal and professional life.

Remember: not having 2FA enabled significantly increases the risk of an account breach and data loss.
It only takes a few minutes to configure a security measure that can protect you from serious consequences.

Go to: Two Factor Authentication (in My Data tab)

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